Work closely with the Account Manager who is assigned to specific accounts and physicians.
Provide extensive support to Vohra physicians and facility partners to identify issues and respond to inquiries.
Quickly identify, address, document and track critical service-related items and customer inquiries.
Evaluate customer feedback and identify ways to maximize customer satisfaction.
Ensure that standard operating procedures are documented and maintained.
Reporting any…
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Customer Support Executive (us Voice Process - Male)
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