Roles and Responsibilities:
• To ensure the fraud exposure & loss is minimized by identifying the fraud at the earliest
• Handling the Alerts as per the Guidelines*
• Interaction with Customer has to be carried-out as per the Talk-Off * in Polite & Soft Manner
• Get the complete details updated in the system for all Identified frauds.
• Once fraud is Identified the required process has to be followed as per the post fraud Identification Guidelines.
•…
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