Voice based process of taking inbound calls from customers and solving technical queries. Answering inbound technical support calls and taking ownership of support issue.
Availability in US hours (PST) - 9 hours working per day (10 hours shift) - Mon-Fri with occasional extended and week-end coverage.
>Ability to communicate confidently with both tech-savvy and non-technical customers in fluent English (Total experience: 2+ years in international call center (US preferred) and at least…
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