Service Delivery as per the contracted SLA
· Manage Critical Incident & drive to immediate closures with necessary intervention.
· Regular analysis of tickets. Derive & Drive SIPs on process, tools & automation
· Review availability, scalability & capacity planning of the project resources
· Effective Customer & stake holder management
· Build, Lead, Coach and develop technical teams, Get into necessary technical discussions & guide teams
· Review and control…
Apply Now
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment