1. Working on cold calling and generating sales
2. Responding to the inquiries and queries from customers and providing a thorough and speedy resolution/information via calls, emails, & chats
3. Following up on customer issues, opening complaints, and providing timely closures
4. Providing feedback to the business team based on customer requests and complaints
5. Ensuring that all the related notes/calls & comments are properly documented and suitable information is provided…
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