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- To greet and welcome the guests who are checking in, arrange for the collection and storage of their luggager
- To pay close attention and carefully listen to the needs of the guests and to attend to their special needsr
- If there are any issues, he/she is responsible for apologizing in an empathetic manner and then sorting out the problems in a calm and quiet mannerr
- To keep a track of the current hotel accommodations and ensure that the hotel registration procedures…
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