Front Office Manager

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• Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
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• Train, supervise and support office staff, including receptionists, security guards and call center agents
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• Schedule shifts
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• Ensure timely and accurate customer service
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• Handle complaints and specific customers requests
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• Troubleshoot emergencies
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• Monitor stock and order office supplies
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• Ensure proper mail distribution
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