Product Support Analyst - Technical Customer

Product Support Analyst - Technical Customer Support (IN)
Expertise in developing responsive Web applications using HTML5, JavaScript, CSS3, Bootstrap framework, SASS, SCSS.
Experience: 4-7 Years
Responsibilities: The incumbent will work on problem reported by customers, analyse and identify root cause, deliver solution with in SLA timelines and enhance customer satisfaction, improve customer retention.
What we are looking for: - Must have technical troubleshooting/ help desk experience
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