Service Desk Analyst

Job Purpose: (Job Summary): To provide a courteous, highly-responsive and professional service desk support to our partners in the business community and function as 1st level support for the IT department globally.r r Key Responsibilities/ Duties:r r Respond promptly and courteously to verbal, written and electronic requests for assistance from partners and gain a clear understanding of the problem presented so that an accurate diagnosis can be made by colleagues.r…

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