Responsibilities:
• As a technical project manager, manage client onboarding projects end to end. Drive technical engineers to stand up all ATF components required for a new or existing Atos outsourcing client.
• Manage the project from the initial presales handover to early life support.
• Act as a technical project manager: understand ATF solution building blocks and how they fulfill client requirements and meet Atos contractual obligations. Be a solution advocate.
• Manage project scope, schedule, cost and risks to deliver on time and within budget.
• Issue regular project status and manage communication with internal Atos stakeholder and client representatives.
• Manage project team and resource allocation
• Ensures compliance with relevant corporate policies and standards;
Requirements:
• At least 3 years’ experience as a project manager, technical project manager, team leader or similar is a must.
• Good understanding of ServiceNow or similar IT Service Management tools (Remedy, HP Service Manager, etc)
• Technical background and motivation to learn about technical solutions and how they fulfill client requirements. Capable of working with limited support from technical architect on small to medium complexity projects
• Knowledge of IT topics (e.g. servers, network, cloud, voice, security, tooling, workplace) is a must;
• Solid understanding of project management methodologies such as PMP or Prince2
• Excellent presentation skills and good competency working with MS project, MS excel.
• Strong customer relations skills
• Fluency in written and spoken English (at least B2 level);
Certifications in project management, ITIL V3 and/or ServiceNow are a plus
Communication skills:
Strong verbal and written communication skills in English
Demonstrated interpersonal skills, customer centric attitude, and ability to deal with cultural diversity.
Soft skills:
Driven, pro-active, self-motivated, capable to work with a high degree of autonomy to achieve the business and project outcomes required.
Travel:
Depending on project assignments, candidates may be required to travel to Europe as part of their ramp-up plan after joining Atos. Projects will be managed remotely from offshore but can involve occasional travel to attend customer workshops and manage issues onsite
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