Responsibilities
Position : Technical Engineer for L1 & L2
Candidate with Call center / BPO Voice technical support only can apply min 6months Exp.
Excellent in communication Skills.
Core Technical Engineer.
5 Days working / 2 days rotational Off.
US Process Night Shift for the worlds wide biggest BPO.
CTC Max 7lacs PA Coordinate desktop changes to avoid deployment collisions.
Prepare requests for roll out
Prioritize change requests
Create rollout plans for changes requests
Coordinate implementation process
Keep track of request and make sure they are implemented as planned
Participate in incident handling concerning desktop changes.
Participate in projects concerning bigger desktop changes, for example roll out of new antivirus.
Microsoft environment knowledge (desktop & server).
Have some level of technical understanding of the products building up a desktop service.
Experience from the desktop environment.
Understanding and experience of change management process.
Technical Requirements
Technical Requirements
Phone support experience necessary.
Technical Service desk or technical call center experience is necessary.
Disciplined, systematic problem solving skills required.
Windows Operating systems
Clients: Windows7, Windows Vista, Windows XP, Windows 2000
Servers: Windows 2000, Windows 2003, Windows 2008
Contact me : SHAINAZ | 9513191941
Email your updated Resumes — [HIDDEN TEXT]
Please walk in to below address with your updated resume and Aadhar card.
Venue
Black & White Business Solutions
#721, 2nd floor, CMH Road
Indiranagar, blore-38
Landmark: OPP MK Retail, Next to Andhra Bank.
Above AMAARAA showroom.
Please forward the mail to all your friends who fit the criteria.
Contact HR – @ 953191941
Email – [HIDDEN TEXT]
Please do refer your friends.
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