Job Description
URGENTLY REQUIRE NOMINATIONS FROM UTTAR PRADESH LOCATIONS : LUCKNOW ,SITAPUR , KANPUR , ALLAHABAD , GORAKHPUR , LAKHIMPUR AND MANY MORE . Customer Service OfficerCSO is one of the integral positions in the Branch Operations Team . A CSO is primarily responsible for timely processing ofbank transactions like fund transfer , cheques , opening of accounts , reconciliation of office account , ensuring timely resolution of customer queries .Principal responsibilities
- Support Relationship Managers in delivering efficient and quality service to customers
- Act as major contact point with customers support functions to ensure smooth account operations
- Assist Relationship Managers in handling customers from different business parties and find the right solutions for customers
- Contact customers to build relationship and respond to enquiries on account or operational matters
- Liaise with internal departments and provide instructions to concerned parties on account maintenance tasks
- Prepare monthly performance reports for management and handle daily exception reports
- Assist Customer Service Manager in dealing with requests and perform general office administrative duties.
Skills Required
Source
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