Experience:- 6 months 1 year
Salary:-12-18k PM Overtime
Location:- Ludhiana
Gender Preferences:- Male
Skills:- with excellent communication skills ( written & verbal ) & knowledge of E-mail & MS- Excel.
Qualification BAMS , Bachelors in Pharmacy , Biotechnology , Microbiology , Biochemistry , Food Technology
Responsibilities
Answer calls professionally to provide information about products
Keep records of customer interactions , recording details of inquiries, complaints, and comments, as well as actions taken.
Follow up to ensure that appropriate actions were taken on customers requests.
Refer unresolved customer grievances or special requests to designated departments for further investigation.
Answer questions about products or the company
Ask questions to understand customer requirements
Enter and update customer information in the database
Handle grievances to preserve the company s reputation
Keep records of calls and sales and note useful information
Source
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