Assist customers with their Queries/Request through email, chat or phone.
-Raise Request & sales lead of the customer in the CRM tool.
-Generate leads and educate customers about new products & their benefits.
-Maintain and adhere to compliance guidelines
-Capture sales lead, highlight and suggest improvement
-Adherence to the monthly Scorecard parameters including Quality, Efficiency, and Accuracy targets.
-Maintain adequate knowledge levels on products, processes, and systems used
-Ensure sales target are met
-Raise Request & sales lead of the customer in the CRM tool.
-Generate leads and educate customers about new products & their benefits.
-Maintain and adhere to compliance guidelines
-Capture sales lead, highlight and suggest improvement
-Adherence to the monthly Scorecard parameters including Quality, Efficiency, and Accuracy targets.
-Maintain adequate knowledge levels on products, processes, and systems used
-Ensure sales target are met
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