•New Hire Training
•Readiness of new hire class – logistics, documentation
•Timely & effective pre-process & process trainings
•Knowledge Management
•Ensure100% adherence to SOPs/Update trackers,update dissemination,error root cause analysis,training needs identification, planning and conducting refreshers, knowledge assessments
•Adherence to Genpact training common minimum practices
•Drive Process improvements
•Maintain key records like working files, email for reference and audit purpose
•Comprehending and responding to customer inquiries. Identify, research, and resolve problems.
•Should be able to handle basic day to day requirements of excel
•Readiness of new hire class – logistics, documentation
•Timely & effective pre-process & process trainings
•Knowledge Management
•Ensure100% adherence to SOPs/Update trackers,update dissemination,error root cause analysis,training needs identification, planning and conducting refreshers, knowledge assessments
•Adherence to Genpact training common minimum practices
•Drive Process improvements
•Maintain key records like working files, email for reference and audit purpose
•Comprehending and responding to customer inquiries. Identify, research, and resolve problems.
•Should be able to handle basic day to day requirements of excel
skills:
•4-5 years of work experience preferred in Medical Summarization/ Underwriting in Life or Health Insurance
Job Location: Delhi/NCR
Source
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