Keep lenders updated and respond to queries concerning investments, collections and maintain relevant records as well as reports
Undertake paid/unpaid marketing activities to grow the network, initiate referral programs and establish partnerships
Branding the company on social media platforms to onboard more lenders resulting in lead generation.
Troubleshoot technology related issues and suggest platform improvements to the development team
Co-ordinating with multiple departments in resolving queries and suggesting strategic inputs to the top management
Engaging the lenders by communicating strategic changes in organization and process change.
Retaining the old lenders, ensuring minimum escalation thereby keeping the existing database of lenders intact.
Maintaining co-ordial relationships with both external and internal stakeholders to ensure smoothness in operations.
Key Skills & Competencies:
Creative thinker, self-starter, responsive and confident
Ability to consistently deliver results on designated KPIs
Ability to persuade and convince the new lenders
Smart communicator with good presentation skills
High level proficiency in MS-Office suite usage
High level of professional work ethics
Strong grasp of Hindi Language
Qualifications & Experience:
Graduates or MBA with at least 3-4 years of experience
Exposure to the service industry or client handling role is preferred
Target oriented experience in previous jobs
People from Banking or Fintech sectors will be preferred
If Interested share your updated resume to [HIDDEN TEXT]
Ramya
HR Executive
Contact No : 9480027119
Source
No comments:
Post a Comment