Looking for 1 to 2 years experiences candidate,
Good communication skills, not mandatory international voice.
excellent technical knowledge is not required but some technical knowledgeable candidate preferred.
F2F communication round will be there.
Basic knowledge with operations, L1 support, communications,
Minimum Skills Requirement:
Must Have:
Comprehensive knowledge of desktop & laptop PC hardware, maintaining other computer peripheral devices such as printers, End-User Devices (PDAs, Smart Phones, Blackberry devices, etc.) Good knowledge on Windows 2000, WinXP, Windows Server.
Experience in Providing technical Support by performing installation, repair, and preventative maintenance of personal computer and related software/hardware
Knowledge of Antivirus (Symantec, Norton, CA e-trust etc) & personal computer software (Microsoft Office Suite 03-07)
Knowledge of creating & implementing software imaging through Symantec Ghost
Knowledge of Escalation procedures to appropriate individual based on established guidelines and procedures.
Maintains all workstation hardware and software in accordance with company’s standard guidelines to ensure optimum performance and consistently demonstrates a general knowledge of company guidelines, processes, practices, and procedures.
General knowledge of network principles, concepts, and technologies applicable to hardware, software, and administration utilities.
Comprehensive verbal, written communication and Interpersonal skills.
Knowledge on ITIL processes especially Incident Management.
Interested candidate can apply by forwarding there Cv at [HIDDEN TEXT] or call at 6291565789
Thanks & Regards
Hr Samson
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