Acknowledging the tickets and aligning Tickets/incidents to resolver team, responding to telephone calls, email and log the issue in the ticketing tool within specified time frame. * Follow-up, updating tickets & ensuring ticket closure wit…
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Acknowledging the tickets and aligning Tickets/incidents to resolver team, responding to telephone calls, email and log the issue in the ticketing tool within specified time frame. * Follow-up, updating tickets & ensuring ticket closure wit…
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